Turkcell Platinum

Fjord collaborated with Turkcell for designing Turkcell Platinum mobile app for their premium customers who have privileges such as free vallet parking, special customer service team, special offers for devices and many more. Users can easily access their benefits, see their usage data, contact with their customer representative through the app. I contributed in user research, & concepting, and I drew detailed wireframes. I also built an all-in-one high-fidelity prototype in Axure at the end of the design process.

Turkcell Platinum mobile app is awarded with a bronze prize in Mixx Awards 2013, Turkey for the category Branded Mobile Apps.

Client: Turkcell
Industry: Telco      
Expertise: Service Design, Interaction Design, Prototyping 
Platforms: iPhone, Android